FAQ’s

What is CBD?

CBD is short for “cannabidiol” and is one of over a hundred compounds naturally occurring in the hemp plant. It binds to the endocannabinoid receptors in the body that help regulate sleep, appetite, pain and immunity.

Is Baton CBD only an e-liquid, or is it also a tincture?

Currently you can only vape Baton’s CBD e-liquids. They are not designed to be consumed orally. Tinctures will be available soon.

What is the recommended amount of CBD to vape?

The level of CBD that is right for you depends on your total weight, and the severity of the condition you’re looking to alleviate. The simplest recommendation is to fill your pod with half of your usual flavored e-liquid, and half of the CBD variety (Baton CBD liquids can also be vaped on their own). From a little to a lot, the ideal ratio comes down to individual preference, but if you’re seeking specific guidelines, refer to the following chart:

80-150lbs. – Low = 12mg / Medium = 15mg / High = 18mg; 151-240lbs. – Low = 18mg / Medium = 22.5mg / High = 27mg; 240lbs.+ – Low = 22.5mg / Medium = 30mg / High = 45mg. (Source: Vaping360)

It’s best to start on the lower end of the spectrum and gradually work your dosage up in 5mg increments.

How often can I vape CBD?

From 1-3 times daily, or as desired. Most users vape between 30-60mg a day. Start small and wait 3-4 hours between doses.

Do I need a specific vape pod to enjoy Baton CBD liquids?

Baton CBD vapables are compatible with any vaping device, as long as it is capable of regulating temperature so as not to exceed 320 degrees Fahrenheit. We recommend the Baton V2. Use a lower wattage setting if your mod does not gauge temperature.

Does Baton CBD contain any THC?

No, none of Baton’s CBD products contain THC. The ingredients for all of our e-liquids are simply: USP Propylene Glycol, USP Vegetable Glycerin, Natural and Artificial Flavorings and Isolated Cannabidiol.

Why should I choose Baton for my CBD needs?

Baton is an industry leader when it comes to premier vape products. Our CBD line is non-GMO, gluten-free and vegan. The quality and consistency you can expect from our regular vape line is the quality and consistency you can expect from our CBD line. All of our products are manufactured using the highest standards for excellence.

When can I expect my order after I’ve placed it?

Please allow 1-2 business days to process the order and 3-5 business days to receive it. Our normal business hours are Monday-Friday 9am to 5pm Pacific Standard Time. You will receive a tracking number via email once your order has been processed and shipped. Note that it may take up to 24 hours for USPS to update the tracking info. Please refer to your USPS tracking details for anticipated arrival date.

Can I place an order if I live outside the United States?

Yes, Baton does ship internationally. However, each country maintains different regulations regarding vape devices and CBD. We cannot ship to Canada, for example, due to laws regarding CBD products. Please check with a local government resource before placing an order to ensure your package will pass customs. Allow 4-6 weeks for international delivery.

I tried ordering online, but my order didn’t go through. Why?

Your card may have been entered incorrectly or declined by the merchant processor. Please contact the number on the back of your credit card for assistance in approving the charge. Also double-check the billing/shipping address and zip code that was provided.

How do I cancel my order?

Once an order is processed and a tracking number is generated, we cannot cancel an order. Please email us at orders@batoncbd.com with your order number as soon as possible, and we will do our best to assist you.

Do Baton CBD products ship discreetly?

We use white envelopes or USPS boxes, depending on the size of the order. The shipping label does contain our company name as the sender, however.

How can I get free shipping?

Free shipping is offered on orders over $75, after any other discounts have been applied.

Where do I find my tracking number?

Go to this link. If you are unable to see the tracking number, please email us at: orders@batoncbd.com

How can I return my order for a refund?

We only accept returns on unopened and sealed Baton devices and CBD liquids purchased through our website within 14 calendar days, unless damaged during shipping or defective. Please email your return request to orders@batoncbd.com. Include your name, address and order number.

Once we have received your products in their original packaging and your return has been processed, your initial payment method will be refunded. You will receive an email confirmation. Please allow up to two weeks for the bank to post your refund. Shipping costs are the responsibility of the customer and are non-refundable.

How long can I store Baton CBD?

Baton CBD vape liquids can keep for up to a year, provided they’re stored at room temperature away from direct sunlight. Exposure to extreme elements can lead to CBD degradation, so do not refrigerate your e-liquids, and avoid leaving them in your car.

Is it safe to use CBD when taking prescribed medications?

It’s best to consult your doctor to confirm if there are any negative side effects from the interaction of CBD and your medicine.

What health concerns can Baton CBD help me alleviate?

Baton CBD products have not been evaluated by the FDA to treat, cure or prevent any health issue. However, there is some anecdotal evidence that regular CBD use may enhance personal wellness. Baton CBD makes no claims and offers no promises about any potential benefits of CBD.

How long until I feel the possible effects of consuming CBD?

This will vary from person to person based on body weight, metabolism, frequency of use and dosage, but in general, vaping is one of the fastest ways to absorb CBD into the body because the cannabinoids are sent directly to the lungs, picked up by the bloodstream and then circulated throughout. It should only take about three minutes to feel the potential effects when vaping.

CBD gummies take one to two hours before any potential effects can be felt. It remains in your system for up to six hours after ingestion.

Are the milligrams of CBD listed on Baton’s e-liquid containers per serving, or for the entire bottle?

The entire bottle. Our CBD vapables come in 600 and 1200mg sizes.